FAQ
Questions, answered.
Booking, pricing, preparation and appointment day — the things clients ask most before their first set with Chass.
Richmond, Virginia & surrounding areas
Booking
How do I book with Chass?
Call or text (252) 382-3378, email chasshairnation@gmail.com, or send a DM to @_.yesssitschass with the style you want, your desired length and size, and a few dates that work for you.
What should I include when requesting an appointment?
Desired style, desired length and size, preferred dates, a reference photo or reel, and anything important about your hair.
Are weekend appointments available in Richmond?
Weekend appointments in the Richmond area are offered when Chass has openings. Weekends book up first, so send two or three preferred dates in your DM and Chass will confirm what's still available.
How quickly will Chass reply to my DM?
Chass replies to Instagram DMs between appointments, so replies come in around her styling schedule rather than instantly. If you haven't heard back, it's fine to follow up in the same conversation.
Pricing
How do I get pricing?
Pricing and availability are confirmed directly with Chass by call, text (252) 382-3378, email or DM, because they depend on the style, length and size you choose.
Styles
Can I send a reference photo?
Yes — reference photos and reels are welcome and make it much easier to plan your look. Send them with your first message.
What styles does Chass offer?
Knotless braids in small, medium and large, boho and bohemian braids, fulani and tribal-inspired braids, cornrows and designer cornrows, feed-in braids, braided ponytails and updos, kids braids, and custom protective styles on natural hair. Every style shown on this page is real client work.
Preparation
How should I prep my hair before a Richmond appointment?
Prep depends on the style, your hair and its current condition, so ask in your DM and Chass will tell you exactly what to do before your appointment.
Location
Does Chass serve Richmond, Virginia and surrounding areas?
Yes. Chass Hair Nation serves Richmond, Virginia and surrounding areas, including The Fan, Church Hill, Scott's Addition, Shockoe Bottom, Carytown, Manchester, Northside, Southside, the West End and Jackson Ward, plus nearby Henrico, Chesterfield, Glen Allen, Midlothian, Short Pump, Mechanicsville, Petersburg, Colonial Heights, Chester and Ashland.
Where are appointments located?
Appointment details and location are confirmed with Chass directly when you book.
Mobile Services
Are mobile appointments available?
Not yet. Mobile hair services are coming soon — follow the Instagram page to hear when they launch.
Still not sure?
Send your question straight to Chass — she answers between appointments.