Preparation Center

Everything to know before your appointment.

Prepped hair, clear references and a chosen length make your appointment faster, smoother and closer to the look you pictured.

Richmond, Virginia & surrounding areas

Before your appointment

A little prep keeps your appointment on schedule and gives the finished set a cleaner, longer-lasting result.

Bring only what your style and your comfort actually need.

Your hair, if your style requires added hair — confirm the type and amount with Chass when booking.
A charger, headphones or anything that makes a longer appointment comfortable.
Snacks and a drink for longer sets.
Your inspiration photos saved and ready to show.

Narrow it down before you message so availability and pricing come back faster.

Browse the gallery and the hairstyles page and save two or three looks you love.
Decide on a length — shoulder, mid-back, waist or extra long.
Decide on a size — small, medium or large braids.
Not sure? Use the style consultation on the homepage and send the result to Chass.

Clear references are the fastest route to the look you actually want.

Send photos of the finished look, not just a close-up of the parting.
Include a front and a back view where you can.
Say which parts you want copied — the length, the size, the colour or the parting.
Mention anything you do not want, so nothing is assumed.

Appointments are one-on-one and paced so the finish stays precise.

Time varies by style, size and length — Chass confirms an estimate when you book.
A 15-minute grace period applies; 30+ minutes late may require rescheduling.
Cash, Cash App, Zelle, Apple Pay and card are accepted.
Final pricing is always confirmed with you before the appointment is finalised.

Share your style, length, size and preferred dates and Chass will come back with availability and an exact price.